Contact Us

Toronto Head Office
300 Allstate Parkway
Markham, Ontario
L3R 0P2 Canada
Phone: +1 905.709.3570
Toll Free: 1.800.803.4410
Fax: +1 905.709.1910 or 1.800.429.8035
CS Fax: +1 905.709.0545 or 1.800.695.8099



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Commissioner for Complaints for Telecom-television Services (CCTS)

Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at or call toll-free at 1-888-221-1687.