Toronto Head Office 300 Allstate Parkway Markham, Ontario L3R 0P2 Canada Phone: +1 905.709.3570 Toll Free: 1.800.803.4410 Fax: +1 905.709.1910 or 1.800.429.8035 CS Fax: +1 905.709.0545 or 1.800.695.8099
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Commissioner for Complaints for Telecom-television Services (CCTS)
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.